As we previously reported, there are many iPhone 15 Pro and iPhone 15 Pro Max users complaining about how the new devices get extremely hot after using them for a while, even with basic things like web browsing. Although a number of people claim not to be affected by the problem, it’s easy to find posts on social media about iPhone 15 Pro models overheating.
A test run with an iPhone 15 Pro Max shared on a Chinese video platform revealed that downloading the popular game Genshin Impact on a 5G network caused the phone to heat up to 122ºF. The iPhone remained at a similar temperature while running the game in high resolution mode.
A few days ago, YouTube channel TheRelaxingEnd shared a video showing how the iPhone 15 Pro suddenly started freezing and slowing down while running Genshin Impact, which could be a result of overheating. Of course, this is quite intriguing given that Apple has been marketing the new iPhone as the first capable of running AAA games thanks to the A17 Pro chip.
Apple suggests it’s a normal condition caused by software
Officially, Apple has refused to comment on the matter. But Bloomberg has heard from sources that Apple technicians have been dealing with a lot of customers complaining about iPhone 15 Pro overheating issues. Technicians are telling users to follow the instructions from an old support article found on Apple’s website about what to do when the iPhone gets too hot.
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