The Google Home app and Nest get a lot of hate – is it deserved? | Phones

Nest Cam Google Home App 1.jpg

Especially in recent years, Google’s efforts in the smart home have received continued criticism, but looking at the current state of the Google Home app and Nest hardware, is that still deserved?

Google purchased Nest almost a decade ago, and things have changed a lot in the time since. 2021 saw the biggest revamp, with the first proper Google Nest hardware hitting the scene with new cameras and a new doorbell. But it started off rough.

Back at launch, the new Google Nest cameras were held back drastically by their app. The experience was worse across the board from the Nest app in basically every way possible, as we said in our reviews.

The hardware lineup has been unchanged in the time since, save for the addition of a wired Doorbell, as Google has mainly poured its efforts into improving the Google Home app, efforts which have paid off to some extent. The experience of using a newer Nest Cam in the Home app has gotten way better with new features arriving. As of this month, Google has added long-awaited features like manual clips and history access on the web. Stuff that arguably should have been in place three years ago.

Nest cameras have, as a whole gotten a lot better over the past two years especially thanks to the launch of the new Google Home app. It’s a much, much better experience than what we had back in 2021. It scales better to bigger homes with more devices, and there are so many more features available to Nest users.

Still, there’s always room for improvement, and the features that are still missing or don’t work as well as they should – loading and accessing history, for example, are both still unreliable…

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